My wishes and my tastes
Stop-overs and city breaks
Tourist Office contact details and services
Contact and opening hours
Metz Tourist Office
2, Place d'Armes - BP 80367
57007 Metz cedex 1 FRANCE
Tel. +33 (0)3 87 55 53 76
Fax. +33 (0)3 87 36 59 43
Email. tourisme@ot.mairie-metz.fr
Open to the public: every day of the week.
Monday to Saturday:
all year round from 9:00am till 7:00pm
Sunday and public holidays:
> April to September from 10:00am till 5:00pm,
> October to March from 10:00am till 3:00pm
Mission and services
- Greeting the general public face-to-face or distance (telephone - fax - e-mail)
- Information
Brochures - data bases - information boards - PowerPoint - Internet - touch screens
Email: tourisme@ot.mairie-metz.fr - Promotion - Communication - Press - PR
Trade fairs - workshops – direct marketing campaigns – press relations – press contacts – printed inserts – public relations
E-mail : vvernier@ot.mairie-metz.fr - jkiffer@ot.mairie-metz.fr
(for use by media representatives only)
- Activities
Managing the promotion of heritage sites for tourism - guided and audio tours - conferences - round tables - organising partner & service network meetings - Commercial activities
Incoming activities: organisation and sale of holidays - package deals for groups and individuals - guided tours - ticket office
Email: reservation@ot.mairie-metz.fr
(Please detail: name, purpose, Address and phone number, dates of your stay, number of persons) - Tourist coordination
Interface between public and private bodies, between local authorities and service providers, implementation of the Quality Tourism Plan for Destination Metz Métropole -
Business services
Promotion of local tourism and local assets in liaison with the Departmental Tourist Committee, the Regional Tourist Committee, Quattropole and Atout France (trade fairs and marketing operations, group and individual brochures, internet, commercialisation) - Creation of tourist products (tours and short breaks for groups and businesses) - Assistance / advice for businesses - Micro observatory of local tourist activity - Press Relations service - Coordination with local partners in the field of tourism
Classification – certifications and awards
- Tourist Office classification: 4 star category
- Tourist Office Certified: NF Services for Welcome and Information Services since 1997
- Tourist Office award: Quality Tourism since November 2005
- Tourist Office award: Tourism & Handicap since January 2005
- INPI registered trademark: "Tables de Rabelais"
National and international network membership
- Club du Tourisme en Ville at Atout France
- Affiliation with the Permanent National Conference on Urban Tourism (CNPTU)
- Affiliation with FNOTSI, FROTSI Lorraine, UDOTSI Moselle
- Affiliation with the Tourist Office National Press Club
- Sillon Lorrain
- QuattroPole
- European City Tourism
